Reliable White Horse Chimney Sweeping Experts

COMMON QUESTIONS

chimney sweeping FAQS

What type of wood should I burn in my fireplace?

Hardwoods such as oak, maple, ash, cherry, and hickory are the best choices for fireplace burning because they are dense, burn longer, produce more heat, and generate less creosote than softwoods. The wood must be properly seasoned (dried for at least 6 to 12 months after cutting) to achieve a moisture content below 20%. Burning wet or freshly cut wood produces excessive smoke, poor heat output, and rapid creosote buildup.

How do I know if I’ve had a chimney fire?

A loud cracking, rumbling, or roaring sound from the chimney Dense smoke or unusual odors coming from the fireplace Visible flames or sparks from the chimney cap Puffy, honey-combed, or blistered creosote on flue walls (observed during inspection) Warped or damaged damper, firebox walls, or chimney cap If you suspect a chimney fire has occurred, stop using the fireplace immediately and schedule a Level 2 inspection before burning again.

Will the technician need access to the roof, the fireplace, or both?

Expect the technician to need access to the fireplace, and possibly to the roof or an attic hatch, depending on the chimney. A thorough visit often includes a look at the cap and crown as well as the flue. White Horse homes vary, so it helps to describe the layout, any steep roof concerns, and whether a hatch is available when you schedule. You will be told what access is needed before work begins. Interior protection is set up at the hearth either way.

What does a CSIA-certified chimney sweep look for during a visit?

During a White Horse visit, a CSIA-certified sweep evaluates the accessible chimney and appliance, removes deposits when cleaning is needed, and notes problems that a homeowner cannot see from the room. That may include a damaged cap, a blocked flue, or wear that calls for a Level 2 look. Certification means the technician has trained to industry standards; it does not replace the inspection itself. Ask questions during the visit so you understand what was found and what, if anything, should happen next.

How is a wood-burning flue swept differently from a gas vent? 

A wood-burning flue is brushed to remove creosote and soot from the flue walls, smoke chamber, and firebox, then vacuumed. A gas vent or gas fireplace typically has far less residue, so the visit focuses on inspection: confirming the vent is clear, the liner or venting is intact, and the appliance can operate and exhaust properly. Cleaning is still done if debris or residue is found. Both systems should be inspected at least annually under NFPA 211, even though the cleaning work is not the same.

Who can I call if I have questions before my chimney sweeping?

If you have questions before a White Horse appointment, contact Mercer County Chimney Services at (609) 802-5288 or through the form on this page. Ask about preparation, appliance type, real-estate inspection needs, or anything you have noticed about the fireplace. You do not need to have technical details ready. The office can help you plan the visit and make sure the technician has the right information on arrival.